This past Sunday, I groused about finding myself on "old peoples" mailing lists, specifically HeartLine Plus, a Dakotacare program apparently designed for folks on Medicare who have heart conditions (neither condition applies to me); and AARP, expressing confusion over my not joining since I am "fully eligible" for their dubious services (even though their letters clearly state you must be 50 or older, and I'm not). As previously outlined, I tried to be a good sport and tell them they were wasting money by sending me their stuff—no easy task, since neither organization is very forthcoming with useful e-mail contact information. Here's where things stand at the moment:
Never heard from the Executive Director of HeartLine Plus (Dakotacare), whom I had originally e-mailed some weeks ago. But on my second go-round I e-mailed the Marketing Director, who sent me a very nice if somewhat puzzling note. She apologized for the "inconvenience" of my receiving mail from them, and indicated that they were sending said mail to lots of people to make them aware of the program. Okaaaay…. Except that the mail that I received from them very clearly was addressed to people who are on Medicare and have a heart condition, not a general audience. By the time I'm eligible for Medicare, in sixteen years (assuming the Bush Administration has not succeeded in destroying the program), I'm sure that the various supplemental programs from Dakotacare and others will be completely different, so I have very little (read: no) incentive for paying any attention to what they're offering today. But I appreciate the speedy, friendly, and personal reply.
And speaking of speedy, friendly, and personal replies, there's AARP, which was certainly speedy in sending me this boilerplate:
Thank you for your recent communication. Your concerns are very important to us at AARP. Please be assured that we will prepare a response for you as quickly as possible.
Please do not reply to this message. This email address is not monitored for responses.
Additionally, all of your Member Benefits and Services are available by visiting the Member Services and Discounts area of the Web site at http://www.aarp.org/benefits.
It has been our pleasure to assist you.
AARP Member Service
Well, of course, so far they actually haven't assisted me, but I remain inexplicably hopeful, even after nearly a week.
Still, one does wonder about the quality of their customer service, no? And considering that I will be eligible for AARP in another year, you'd think maybe they'd be trying to get on my good side now. As it stands, I'm inclined to keep my money in my wallet, not theirs.
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